Turn lost patients into booked visits
ReactAI is an AI-powered system with human-sounding SMS that brings back past patients, reduces no-shows, and boosts reviews—without changing your workflow.
How ReactAI works
1. Clean & Target
2. AI that sounds human
AI schedules, personalizes, and sends texts that feel like your front desk, not a bot—so patients reply.• Timing model: sends when each patient is most likely to respond
• Tone: AI auto-adjusts (e.g., formal vs casual).
Types of Campaigns
⚠️Lost Patient Reactivation
Auto-texts patients who haven’t booked in 30+ days.Hey John, just checking in from Riverview PT. It’s been a while since your last visit. If you’re still feeling any pain, we’d love to support your recovery. Would you like to schedule your follow-up appointment this week?
🕒 No-Show Recovery
Follows up with missed visits to get them rebooked.Hi Maria, it’s Riverview PT. We noticed you missed your last appointment — no worries if something came up! We’d love to help you get back on track. Ready to reschedule your appointment?
🚨Drop-Off Detection
Catches patients who quietly stopped mid-treatment.Hey Joe, we noticed you haven’t been in to Riverview PT lately — just wanted to check in and see if you’d like to book your next visit. Let us know if we can help!
✅ Review Booster
Asks happy patients to leave a Google reviewHi Linda, thanks for visiting us at Riverview PT. If you had a great experience, we’d really appreciate a quick Google review—it helps us a lot.
3. Track Weekly Results & ROI
Your clinic’s Google Sheet updates itself with reactivations, revenue, reviews, and monthly trends.
What clinics see in 30–90 days
Revenue On Repeat
2.1× more reactivated patients and 42% fewer no-shows in 90 days.
"Patients thought it was our front desk texting.” — Clinical Director
Clinics’ Biggest Problem
Most clinics lose thousands to no-shows, drop-offs, and unfinished care.
Staff don’t have time to follow up—and EMRs weren’t built for growth.
